At DaLuxShop, we accept returns within 14 days for unused items in their original packaging, ensuring you have a satisfactory experience with our luxury nail services and extensive Nail art supply. For hygiene reasons, eyelash strips, lash brushes, and tweezers cannot be returned once opened. To initiate a return, please contact [your email] with your order number. Refunds are processed within 5–7 business days after inspection, providing you peace of mind for our private beauty appointments. If you receive damaged or incorrect items from our Nail Drippps collection, please notify us within 48 hours for a free replacement or refund, as we are committed to delivering high-quality personal stylist services and a comprehensive Nail art Guide Collection alongside our nail supply.